Comparing SDLT.co.uk to HMRC
A current common question is: How does SDLT.co.uk compare to the HMRC own-brand version?
HMRC invited software developers like ourselves to create and define a system to integrate with themselves for SDLT submissions. SDLT.co.uk was the first software supplier to successfully test through the Vendor Single Integrated Proving Service (VSIPS) for e-SDLT submissions. HMRC also created their own-brand cut down version - it is just that - 'Own-Brand' (i.e. not as good as the real thing). The HMRC version is free, the application called SDLT.co.uk costs from just £7 per successful submission* - but just look at what you get...
SDLT.co.uk has significant value-added features when compared with HMRC
The majority of firms already using SDLT.co.uk are passing on the disbursement charge per certificate to the client, just as you would with search fees. Of course if you are using case management with SDLT.co.uk you will find the majority of the form is filled in for you from data entered in your CMS system.
Does not integrate with anything or anyone
General Revenue & Customs call centre.
Unlikely to get satisfactory response without further escalation
Cannot create templates.
The average return takes 15 minutes
No timesaving databases or address books
Forms stored for 30 days. No audit trail after this period
Basic printing options only basic receipt provided
Different lay-out, training required
Error messages difficult to interpret
Must have constant access to HMRC systems
is a Government Department... No comment!
Integrates with a wide range of case management systems
Dedicated SDLT Helpdesk. One phone call (less frustration!).
Friendly, efficient service.
Can create multiple time-saving templates.
The average SDLT.co.uk return takes 3 minutes
Build your own database of solicitors and other details, saving input time
Forms stored permanently. Full audit trail that proves your risk management.
Comply with Law Society rules to maintain full and accurate client records
Same lay-out as paper version. Easy to navigate
Errors reported before submission & in plain English
HMRC online access not necessary to draft forms
A privately run company with a 'total customer service' ethos