Privacy and Cookie Policy

Privacy and Cookie Policy

Privacy Policy for Website users
We treat your privacy seriously, please read.

By visiting and (our ‘Website’) you accept and consent to the practices described in this Privacy Policy.

1. Introduction

For the purposes of the Data Protection Act 1998 (‘DPA’) and under the forthcoming General Data Protection Regulsation (‘GDPR’) the ‘Data Controller’ for this Website is Cockerel Software Ltd. We are a company registered in England and Wales with company number 03505184 and our registered office is at First Floor Citygate, St James’ Boulveard, Newcastle Upon Tyne, NE1 4JE. We are also registered with the Information Commissioner’s Office under registration number Z1599171.

The privacy and security of our clients is crucial to us. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy. Issues relating to the confidentiality of information you submit to us in using our services are dealt with in our Standard Software Licence.

Our Data Protection Officer (‘DPO’) as required under the GDPR is Archie Courage and you can contact him via email here.

2. The information we collect and how we use it

In order to purchase services from us, we need to know your name, address, and email address and various other details. The information we gather from you is the minimum we require to deliver our services and we do not request or hold any information from you that is not strictly necessary to deliver our services. We gather this information to allow us to contact you efficiently and deal with your order. The relevant information is then used by us, and our agents to communicate with you regarding our services or as otherwise required. If you wish to register for our mailing service you will need to provide us with your name and email address. From time to time we may provide the information that you have provided in subscribing to our mail service or in purchasing products or services through the Website to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.

SDLT is also used to store sensitive personal data on behalf of law firms and other organisations. We securely store and proccess sensitive personal data under the terms outlinted in this Privacy Policy and our Security Policy. This sensitve personal data may include national insurance details, passport numbers, marital status, dates of birth and death, names of relatives and any such essential information as we may require from time to deliver our services to you. If you are a client of a firm that uses SDLT to store and process their sensitive personal data then any request for information must be made through that firm and not directly to SDLT. We also recommend you have read and are familiar with their privacy policy to familarise yourself with their handling of your personal data.

We will also collect information automatically from you each time you visit our Website which may include technical information such as your IP address, your login information, browser type and version, your operation system and any active plugins as well as information about your visit e.g. what pages you visit on our Website, page response times, lengths of visits to each page and any general Website or download errors.

We may provide you with information about special features of our Website or any other services or products from Cockerel Software Ltd and associated organisations in the public and private sector that we think may be of interest to you. If you would rather not receive this information, please send a blank email message with the subject line “No Marketing” by following this hyperlink.

We may also want to provide you with related information from third parties we think may be of interest to you, but we will never disclose your contact details or any other data that might identify you with any third party save as detailed in this Privacy Policy. We may, however, share anonymised information about our users with third parties. If you would rather not receive information generated by third parties and curated by us, please send an email with the subject line “No Promotional” by following this hyperlink.

We use your information primarily to deliver our services to you and to help us improve our service continually along with our Wesbite and user experience. Aside from the matters laid out above, your personal data will not be disclosed to any third party save with your consent or as may be required by law.

3. Where we hold and what we do with your information

The information and content held on our Website is deployed geographically to maximise user experience. All information that could identify individuals within the European Union is stored exclusively within the European Union. We will never share your user information with third parties for promotional purposes.

We hold our data with Coreix who are contracted by use for the provision of technical services. We remain responsible at all times for the security of your information, but if you want to know more about how we interact with Coreix, you can view their Privacy Policy, amongst their other policies, here You can find out more detailed information about Coreix and our other security measures in our detailed Security Policy.

4. Our use of cookies and other information gathering technologies

Cockerel Software Ltd employs information gathering technologies for the purposes of collecting information and statistics about the users of this Website, but such information will not be used to identify any individual.

You can find more information about the cookies we use and how we use them in our Cookies Policy.

5. How we protect your information

The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us.

We have policies and practices in place that not only ensure our compliance under the DPA but also the GDPR, including training and adequate procedures put in place for any staff that handle or have access to personal data or any other sensitive information.

6. Sale of business

If Cockerel Software Ltd is integrated into any company or organisation or its business is acquired by a third party, your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of

7. Request for Information

Under the DPA and the GDPR, you have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. Please contact us HERE if you’d like to make such a request.

You also now have the right ‘to be forgotten’ and to have your personal data permanently deleted from our systems. Again, if you would like to exercise this right then please HERE.

There will be no charge made for electronic access to your information or for your right to be forgotten from our systems.

8. Updating your details

If any of the information that you have provided to Cockerel Software Ltd changes, for example if you change your email address, please let us know the correct details by sending an email HERE.

9. Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should you make any changes so that you may consent to our use of your information in that way. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our Website.


Cookies and

This site uses cookies. Cookies are small text files that are stored by your internet browser (e.g. Internet Explorer or Google Chrome) on your computer. They allow our website to store information such as your login name.

How do we use cookies?

We use cookies for storing a temporary session ID when you visit our website or sign in. We do not store any personal information in cookies, so this cannot be stolen or misused. In the event that we need to store any temporary data, it's stored on our servers and not in cookies. This information is cleared when you sign out.

We never use cookies to retrieve information from your computer which was not originally contained in the cookie.

Below is a list of cookies that are set by our website.

Cookie NameCookie TypeCookie Purpose
PHPSESSIDSession cookieThis cookie is used as a session cookie between pages on the site. It allows our web servers to respond to your actions on the website such as 'Login'. The website wouldn't work for you without it.
This cookie expires immediately when you close your browser.
_cookies_notificationPersistentThis cookie tells us when you have clicked to accept the use of cookies on our site.
It will remain on your computer for one year.
_utma, _utmb, _utmc, _utmzGoogle AnalyticsThese cookies enable the function of Google Analytics. This helps us take and analyse visitor information such as browser usage and new visitor numbers. This information helps us to improve the website and your experience. The data stored by these cookies can be seen only by Cockerel Software (or Forms Online Ltd) and Google and never shows any confidential information. Please click here for information about how Google Analytics uses cookies.


By continuing to use our site you consent to the setting of these cookies.

How do I turn cookies off?

It is possible to stop your internet browser from accepting cookies, or to stop it accepting cookies from a particular website. If you stopped accepting cookies from our website, you would not be able to download files or create returns.

Most internet browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

• Cookie settings in Internet Explorer

• Cookie settings in Firefox

• Cookie settings in Chrome

• Cookie settings in Safari

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. Information on how to control Flash Player privacy and security settings is available from the Adobe website here.

BLUE SDLT/Legals 'Privacy Policy' July 2019


© Copyright Cockerel Software Ltd 2015. All rights reserved. Terms of use Privacy and Cookie Policy
Registered in England 03505184. City Gate, St James's Boulevard, Newcastle upon Tyne, NE1 4JE.